Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Paul Marks
Bought a 125d and I'm well happy. I would definitely recommend using Pick My Motors, Everyone in the office were nice and very helpful. I found they will do all they can for you to have a good experience of buying a car. Trip from Cardiff to Walsall was worth it.
Robert Golcher
Excellent service, quick turn around, helpful staff will go the extra mile for you.
Haashim Khan
The standard and quality of service provided by Pick My Motor was outstanding and I would definitely recommend them and would come back to them to source me another vehicle in the future.

They sourced me the perfect vehicle on this occasion and met all my requirements.
Mutatsaf H
Based in prime location near Walsall town, they offer the full package and make a big decision like buying a used car seem straight forward & effortless. Recommend these guys to everyone!
Adrian S
Pick my Motors - faultless ! Highly recommended to everyone out there.
George
I'd like to leave this review to put anyone's mind at rest if they have any concerns on this dealer.

I bought a car from them unseen over the internet. I was in a rush and I wouldn't normally do this however Kal seemed an honest guy and a deal was struck over the phone. When it was delivered (over 250 miles away for free) I had a few concerns with it. Immediately I informed the dealer and Kal said they would sort everything out for me. While I was waiting for these parts to arrive in the post I discovered that the car has more issues than I was happy with. I spoke to Kal and he immediately offered me a large portion of my money back and the option to keep the car. I decided this was more than I was prepared to take on at the moment as I didn't have time to sort the issues myself so I no longer wanted the car. With no questions asked Kal gave me a full refund and collected the car.

I know this sounds like a horror story about the mechanical wellbeing of the car but my point here is to highlight the excellent after sales customer care/service. I wouldn't hesitate buying from these guys again as I know that if I do have issues they will do their uppermost to correct them. This is more important than the car in my mind and with morals like these I can see this company winning awards for its customer service. In my 18 years of buying cars I have never dealt with a more courteous and customer focused dealership.
Peter Sellars
Kal and all staff were helpfull and not at all pushy . Good car good price! Had a fault after a month but was fixed no quibble ! Would highly recommend them
Jonathan R
Purchased a Ford Kuga from Pick My Motor recently, absolutely flawless service! Great team that are very helpful, they don't follow you around the forecourt like your usual car dealerships - Simple, you have a look round and let them know if you are interested! Next time we are in the market for another car I will be definitely calling here first! Thanks All
Liz Dean
Wonderful experience!
I recently bought a Fiat 500 (16) plate from Pick My Motor. I would thoroughly recommend them to anyone.
Khalif was delightful. He was so helpful and nothing was too much trouble.
The price was excellent compared to main dealers and I got a more than fair price for my part exchange. Altogether I am so pleased with my new car. I would recommend them without hesitation and wish them all the best.
Thank you.
Amy Browning
I can't thank Pick My Motor enough, Brought a Ford Focus ST. The best garage I have ever came into contact with. Whenever I come to buying another new car for myself or partner I will always come to this garage. At first I was not sure as the business is fairly small, but I can't thank them enough for everything they have done for me before and even after purchasing the car. Most car garages only want to take your money. Whereas this garage continues to make sure I am happy. I thought there was something wrong with my clutch, so they arranged to pick the car up themselves, took it to a ford specialist and got it looked at properly. (Through no cost of my own) turns out it was to do with fords gear boxes, not putting linkages in 1st and reverse so it travels quite far over. This just shows me what an excellent garage I have chosen by how professional they were with me. I'm aged 21, Most car garages would probably take that for granted. But I honestly not could be treated better. I would recommended this garage to anybody. 5* from me!
Naga Odedra
Excellent customer focussed service! Sourced a used Land Rover Evoque (2016) fully loaded in mint condition. Friendly non pushy approach, comprehensive vehicle knowledge and genuine advice. I walked away with a fairly priced vehicle with an amazing finance deal - bonus! Thrilled with the service...highly recommended dealership ++++
Kwabz
Have to be honest, was a bit weary at first due to them being quite a small dealership, but I was totally wrong. Managed to source my Mercedes Benz E-Class from Pickmymotor. Khalif was kind, respectful, helpful, and gave a bespoke car shopping experience. Would totally recommend.
Andrew Quinn
Bought a Vauxhall Astra Twintop on finance, Kal from the sales team made it a very easy and hassle free process. thanks for all the help
Glenn Rea
Really nice place to buy a car from, every1 very friendly and helpful, everything I asked for they done their best and it was done for me. Would definitely buy from them again and would recommend them, I am really happy with the car I got from them.
Duncan
I had a great experience buying my car from Pick my Motor. A very much over used saying but owner Khalif really did go that extra mile as he drove my car to me in Warwick when he had closed up for the day. This guy is going to be very sucessful in business as he really does know just what customer service is all about.
Tom
Bought a car from Pick My Motor not long ago. They listen to the customer and make sure the car is reday to a high standard for the customer to drive away in. I am very pleased with my purchase and the car is still running absolutely fine. Great business. Definitely recommend.
Mike
Bought a vehicle about a month ago. The service I got from Pick My Motor was fantastic. I have had absolutley no problems with the car till this day and would definitely recommend to everybody.
Andrew
Purchased my BMW from here in January, the car has been running perfectly. I couldn't have found a better deal for such a good car. Thanks to Pick My Motor for the great service I got. I would definitely recommend to anybody that is looking for A1 service and quality. Thanks guys.
Joe
Purchased a vehicle from these guys. Very helpful people and great service. They make sure the customer is always satisfied with their purchase. I would recommend to everyone.
Dave
I was in desperate need for a new car and went to these guys for a finance on one of their vehicles. I was there all day and the staff at Pick My Motor helped me get a finance on the same day I went to view the car. They put in hard work towards all their customers. Very kind and helpful people. I would definitely recommend to everybody. Absolutely brilliant service.
Mr Turner
I purchased a Jaguar X-Type from Pick My Motor. The service me and my wife got was absolutely brilliant. Very friendly and welcoming business. I would definitely recommend these folks.
Fardeen Khan
Great service, Great people, Great cars.
Liza Evans
Bought a car for our Daughter's birthday. Nothing was too much trouble. Kal is a lovely guy to do business with. The car was absolutely superb when we picked it up. Most enjoyable car buying experience. Would thoroughly recommend 'Pickmymotor' and would certainly buy from them again in the future.
Sam Willetts
Great service and really nice guys! Thanks for your help.
Leigh W
Fantastic Car, even better service I picked up a Seat Leon as part exchange for my Civic. The car is fantastic, a great drive and came with full Seat service history, the service both before and after the sale was second to none. Khalif met me after hours at my convenience due to a long drive and was always at hand post sales to ensure everything was perfectly fine. Upon arriving the Seat was ready for a test drive and in pristine condition. There was damage to the windscreen, which was replaced quickly and efficiently without any cost to my self and now the car continues to be the perfect runner I was hoping for. Incredibly impressed and would highly recommend PickMyMotor to anyone. I made a 120 mile round-trip to get my car and thanks to my amazing service it was most definitely worth it.
Susan Koqs
Great Work! The BMW was perfecto!
Stephen
Recently purchased a car from this dealership. Very polite and helpful. Found a very good car for a very good price with AA Warranty.
Lisa Benbow
Kal was fantastic, nothing was too much trouble. Car is great at a great price and have peace of mind with the warranty. Thank you!!!